Business Support Assistant (IT Asset & Inventory Management) SC 3

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

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• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Job title: Business Support Assistant (IT Asset & Inventory Management Support)

Grade: SC 3

Unit: Tec

Duty Station (City, Country) : Addis Ababa, Ethiopia

Duration: Twelve (12) Months

To support effective management, tracking, and accountability of IT assets by maintaining accurate inventory records, conducting asset verification and reconciliation, and ensuring compliance with WFP asset management procedures and regulations.

KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority)

• Maintain accurate records of IT and electrical assets in the Global Equipment Management System (GEMS).
• Ensure all equipment is properly labeled, registered, and updated in GEMS.
• Monitor and record the movement, transfer, deployment, return, and disposal of IT assets.
• Conduct physical verification, spot checks, and asset labeling activities at designated IT storage locations.
• Perform inventory reconciliation between physical assets and GEMS records to ensure data accuracy and integrity.
• Identify, investigate, and resolve inventory discrepancies.
• Prepare and organize documentation related to lost, damaged, and unserviceable assets for administrative review.
• Support asset audits, inventory exercises, and reporting requirements.
• Help with other IT inventory and administrative tasks as assigned.

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Experience: A minimum of 3 years of experience in inventory management, asset management, records management, or administrative support functions.

Skills and Competencies

• Proficiency in Microsoft Office Suite, particularly Microsoft Excel.
• Experience in IT asset tracking, inventory control, and reconciliation.
• Strong attention to detail and ability to identify and correct data discrepancies.
• Good communication, coordination, and interpersonal skills.
• Professionalism, tact, and courtesy in dealing with stakeholders.
• Ability to provide basic guidance and support to junior staff.

Language: Fluency (level C) in English language.

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: the employer’s official contact

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• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.